Easy Authorization Management for SAP

CRM_ECO_CM - Call Center Mode

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Definition

This object serves as an authorization for SU01 users as call center agents in the following CRM 5.1Telco Call Center scenarios. If the object is assigned to the user and B2C is configured appropriately, then the user is logged on in call center mode which means that a customer's BP is assigned to him or her.

Defined fields

CA_B2C

Easy Authorization Management for SAP

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This documentation is copyright by SAP AG.


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