With SAP Support BI, consolut will provide first-, second- and/or third-level support, just as you need. Our dedicated support team in Switzerland, Germany and the U.S. enables us to respond to your requests on an on-call basis or 24/7, with guaranteed response times; the Service Level Agreement is tailored to your individual requirements.
We will support all areas of your BI system, from process chains to adjusting reports. Our expertise in transaction systems makes us a knowledgeable partner in matters beyond BI as well.
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